Terms of Service

Welcome to TrueInterviewAI! These Terms of Service ("Terms") govern your access to and use of TrueInterviewAI's website, products, and services ("Services"). Please read these Terms carefully, and contact us at support@trueinterviewai.com if you have any questions. By accessing or using our Services, you agree to be bound by these Terms, our Privacy Policy, and our Cookie Policy.

Using TrueInterviewAI

• Eligibility: You may use our Services only if you can form a binding contract with TrueInterviewAI, and only in compliance with these Terms and all applicable laws. When creating your TrueInterviewAI account, you must provide us with accurate and complete information. Any use or access by anyone under the age of 16 is prohibited.
• TrueInterviewAI Accounts: You are responsible for safeguarding the password that you use to access the Services and for any activities or actions under your password. We encourage you to use "strong" passwords (passwords that use a combination of upper and lower case letters, numbers, and symbols) with your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
• Modifications to the Services: TrueInterviewAI is constantly innovating and finding ways to provide new features and services. We may, therefore, add or remove functionalities or features, and we may suspend or stop a service altogether. We may also impose limits on certain features and services or restrict access to parts or all of the Services. However, utmost diligence will be made to protect the interests of our users.
• Service Availability: We strive to keep our Services operational; however, certain technical difficulties or maintenance may, from time to time, result in temporary interruptions. TrueInterviewAI reserves the right to modify or discontinue, temporarily or permanently, functions and features of the Services. However, utmost diligence will be made to protect the interests of our users.

Your Content

• Uploading Content: TrueInterviewAI allows you to upload content, including audio recordings and personal information. Video recordings are stored only on the client browser. When getting AI feedback, the user's recorded video is not uploaded. The video is solely for the user's better experience and ability to watch it before getting AI feedback. You retain full ownership of any content you upload, but you grant TrueInterviewAI a limited license to use, store, and process that content as described in these Terms and our Privacy Policy.
• How TrueInterviewAI can use your content:
  • Providing Feedback: Your audio recordings and transcriptions are used to generate and offer personalized feedback. Only the audio components when recording are uploaded to our server. Just after transcription is finished, the audio component is immediately deleted.
  • Improvement of Services: We analyze data in aggregate to improve our AI algorithms and enhance our services. This may include using anonymized and aggregated data to train our AI models and improve the accuracy and functionality of the Services.
  • Compliance with Legal Obligations: We may disclose your content if we are required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your content may be transferred to another entity as part of that transaction.

Our Rights

TrueInterviewAI reserves the right to modify or terminate the Services or your access to the Services for any reason, without notice, at any time, and without liability to you. However, utmost diligence will be made to protect the interests of our users. If we terminate your access to the Services or you deactivate your account, your data, feedback, and all other data will no longer be accessible through your account. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process, or governmental request, (ii) enforce these Terms, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security, or technical issues, (iv) respond to user support requests, or (v) protect the rights, property, or safety of TrueInterviewAI, its users, and the public.

Restrictions

You agree not to engage in any of the following prohibited activities:

• Copying, distributing, or disclosing any part of the Services in any medium, including without limitation by any automated or non-automated "scraping".
• Using any automated system, including without limitation "robots," "spiders," "offline readers," etc., to access the Services in a manner that sends more request messages to the TrueInterviewAI servers than a human can reasonably produce in the same period of time by using a conventional online web browser.
• Transmitting spam, chain letters, or other unsolicited email.
• Attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Services.
• Taking any action that imposes, or may impose at our sole discretion, an unreasonable or disproportionately large load on our infrastructure.
• Uploading invalid data, viruses, worms, or other software agents through the Services.
• Interfering with the proper working of the Services.
• Accessing any content on the Services through any technology or means other than those provided or authorized by the Services.
• Bypassing the measures we may use to prevent or restrict access to the Services, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Services or the content therein.
• Using the Services to collect or harvest any personally identifiable information, including account names, from the Services.
• Impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity.
• Using the Services for any commercial purposes without our prior written consent.

Changes to the Terms

We may modify these Terms at any time, and we’ll always post the most current version on our site. By continuing to use or access the Services after any modifications come into effect, you agree to be bound by the modified Terms. It is your responsibility to review the Terms periodically for any changes. If you do not agree to the new Terms, you should stop using the Services.

Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, TRUEINTERVIEWAI EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, REGARDING THE SERVICES INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, SECURITY, ACCURACY AND NON-INFRINGEMENT. TRUEINTERVIEWAI MAKES NO WARRANTY OR REPRESENTATION THAT ACCESS TO OR OPERATION OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE. YOU ASSUME FULL RESPONSIBILITY AND RISK OF LOSS RESULTING FROM YOUR DOWNLOADING AND/OR USE OF FILES, INFORMATION, CONTENT OR OTHER MATERIAL OBTAINED FROM THE SERVICES.

Limitation of Liability

TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TRUEINTERVIEWAI, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR USE OR INABILITY TO USE THE SERVICES; (B) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN; (C) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES; (D) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICES BY ANY THIRD PARTY; (E) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES; AND/OR (F) THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY. IN NO EVENT SHALL TRUEINTERVIEWAI, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES OR COSTS IN AN AMOUNT EXCEEDING THE AMOUNT YOU PAID TO TRUEINTERVIEWAI.

Indemnification

You agree to defend, indemnify and hold harmless TrueInterviewAI and its affiliates, directors, employees, and licensors from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, arising or resulting from your violation of these Terms, your misuse of the Services, or your violation of any law or the rights of a third party.

General Terms

Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Entire Agreement: These Terms, together with our Privacy Policy and Cookies Policy, constitute the entire agreement between you and TrueInterviewAI regarding the Services and supersede and replace any prior agreements we might have between us regarding the Services.

Waiver: No waiver of any term of these Terms will be deemed a further or continuing waiver of such term or any other term, and TrueInterviewAI's failure to assert any right or provision under these Terms will not constitute a waiver of such right or provision.

Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without TrueInterviewAI's prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. TrueInterviewAI may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

Relationship of the Parties

Nothing in these Terms shall be construed to create a partnership, joint venture, agency, or employment relationship between you and TrueInterviewAI. Neither party has the authority to bind the other or to incur any obligation on its behalf.

Survival

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Headings

The headings in these Terms are for convenience only and have no legal or contractual effect.

Third-Party Services

The Services may contain links to third-party websites or services that are not owned or controlled by TrueInterviewAI. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that TrueInterviewAI shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Feedback

We welcome and encourage you to provide feedback, comments, and suggestions for improvements to the Services ("Feedback"). You may submit Feedback by emailing us at support@trueinterviewai.com or through any other means of communication. You acknowledge and agree that all Feedback will be the sole and exclusive property of TrueInterviewAI and you hereby irrevocably assign to TrueInterviewAI all of your right, title, and interest in and to all Feedback, including without limitation all worldwide patent, copyright, trade secret, moral, and other proprietary or intellectual property rights therein.

Data Protection

We take your privacy seriously and are committed to protecting your personal data. Our Privacy Policy explains how we collect, use, and share information about you when you access or use our Services. By using the Services, you agree that we can collect and use your information as described in our Privacy Policy.

Cookie Policy

Our Services use cookies to improve your experience. Our Cookies Policy explains what cookies are, how we use them, and how you can manage your cookie preferences. By using the Services, you consent to our use of cookies in accordance with our Cookies Policy.

Children's Privacy

Our Services are not directed to individuals under the age of 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us at support@trueinterviewai.com.

Contact Us

If you have any questions about these Terms, please contact us at support@trueinterviewai.com.